Weekly E-Commerce Update for February, 2001

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>>> Weekly E-Commerce Update for February, 2001 <<<

by Donald L. Joseph, CMC
>>> Weekly E-Commerce Management Update-February 25, 2001 <<<

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Remember, summaries of past issues of this update can be viewed at www.firstbiz.com/ecommerce. Please continue to send us feedback on how well we are meeting your needs. Send comments and suggestions to: mail@northbrookconsulting.com

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Here are the major stories on E-Commerce Management this week. Please feel free to contact us for additional information on any of these clips.

TOPICS FOR THIS WEEK INCLUDE:

######### SPECIAL REPORT: REVOLUTION GIVES WAY TO EVOLUTION

######### CRM HELPS WARD OFF TROUBLE BEFORE IT STARTS

######### RETAIL ENERGY EXCHANGES LIGHT UP THE WEB

######### FRAUD BUSTERS

######### FIVE COMMON CRM PITFALLS

######### THE NUMBERS LIE

######### IS CRM LOSING THE LOYALTY BATTLE?

######### GM, AUTOBYTEL TO TEST ONLINE CAR SALES

######### ESTIMATES TELL THE TALE

######### IT'S ALL ABOUT PROCESS

######### THE STAGE SEEMS SET FOR NET PRIVACY RULES THIS YEAR

######### COLLABORATION COUNTS IN C-COMMERCE

######### KEEPING RELATIONSHIPS ALIVE

######### CRM INDUSTRY STRUGGLES TO FIND FOCUS

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>>> Weekly E-Commerce Management Update-February 18, 2001 <<<

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Now small and medium sized companies can realize the benefits of e-
commerce and CRM at very low cost. Contact us for more information.

Remember, summaries of past issues of this update can be viewed at
www.firstbiz.com/ecommerce. Please continue to send us feedback on
how well we are meeting your needs. Send comments and suggestions
to: mail@northbrookconsulting.com

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Here are the major stories on E-Commerce Management this week. Please
feel free to contact us for additional information on any of these
clips.

TOPICS FOR THIS WEEK INCLUDE:

######### OPTIMIZING PROFITABILITY: NEW MILLENIUM APPROACH TO AN AGE
OLD QUEST

######### 10 LEGAL TIPS FOR FOR A WEBSITE OWNER

######### IMPLEMENTATION TRANSFORMATION

######### CRM CONSULTANTS NEED BALANCE BETWEEN BUSINESS AND
TECHNOLOGY

######### WILL YOUR ASP BITE THE DUST THE WAY MANY PURE-PLAY DOT-COMS
HAVE?

######### CALCULATING E-RISK

######### GIVING THE WEB A VOICE

######### E-MARKETPLACES EXPLAINED

######### SUPPLIERS RUSH TO SIMPLIFY SUPPLY-CHAIN SYSTEMS

######### BUDDING B2B STANDARD FACES BIG PROBLEMS

######### CRM: WHERE'S THE BEEF?

######### MAKING THE MOST OF CRM ######### RECESSION? WHAT RECESSION?

######### NARROW THE NICHE AND IMPROVE PROFITS

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>>> Weekly E-Commerce Management Update - February 11, 2000 <<<

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Another E-Business Supplement appears in the current issue of
Business Week. We recommend it highly.

Now small and medium sized companies can realize the benefits of e-
commerce and CRM at very low cost. Contact us for more information.

Remember, summaries of past issues of this update can be viewed at
www.firstbiz.com/ecommerce. Please continue to send us feedback on
how well we are meeting your needs. Send comments and suggestions
to: mail@northbrookconsulting.com

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Here are the major stories on E-Commerce Management this week. Please
feel free to contact us for additional information on any of these
clips.

TOPICS FOR THIS WEEK INCLUDE:

######### THOSE MIGHTY MINI-DOTS

######### BLESSING THE CALL CENTER TO ENTERPRISE UNION

######### A VALLEY OF SHOPKEEPERS

######### "SOLD!" THAT'S THE SOUND OF WORKING ON THE CHAIN GANG!

######### THE IMPORTANCE OF A GLOBAL PRESENCE

######### USING EMAIL TO MOVE PROSPECTS CLOSER TO PURCHASE

######### FTC TO FOCUS ON CONSUMER PROFILING AT PRIVACY WORKSHOP

######### HOW FAR IS TOO FAR?

######### THE COST OF BETTER ONLINE SERVICE

######### CRM IN 2001: A BRIGHT BUT TIGHT FUTURE

######### IBM'S VAUNTED B2B ALLIANCE COMING UNDER PRESSURE

######### GOING GLOBAL: SOME LESSONS FROM ETOYS AND YAHOO THAT MIGHT
HELP YOU

######### LEGISLATING PRIVACY MAY HURT BOTTOM LINE

######### 3-D, SIMULATION TECHNOLOGIES ADD ANOTHER DIMENSION TO E-
BUSINESS

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>>> Weekly E-Commerce Management Update — February 4, 2001 <<<

TOPICS FOR THIS WEEK INCLUDE:

######### SMALL BUSINESSES WEIGH RISKS OF EXPANDING INTO E-COMMERCE

######### INDUSTRY HEAVYWEIGHTS GAS UP A SUPPLY PORTAL

######### WANTED: HIGH ROI

######### WEB SITE PERFORMANCE MAY FEEL PEER PRESSURE

######### KEEPING THE MAIN THING THE MAIN THING

######### DON'T COUNT PURE E-TAILERS OUT

######### MANUFACTURERS ARE TESTING THE WEB FOR DIRECT SALES; SOME
ARE FINDING SUCCESS

######### E-BUSINESS IS HERE TO STAY

######### CRM UNPLUGGED

######### AS DOT.COMS CONTINUE TO FALL, THE IMPORTANCE OF CRM
CONTINUES TO RISE....

######### THIS COULD BE THE YEAR FOR PRIVACY

######### CABLE INDUSTRY TAKES A SLICE OF THE BROADBAND MARKET

######### ENSURING E-QUALITY

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