Weekly E-Commerce Update for February, 2001

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>>> Weekly E-Commerce Update for April, 2001 <<<

by Donald L. Joseph, CMC

>>> Weekly E-Commerce Management Update - April 29, 2001 <<<

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Crain's Chicago Business has an excellent e-commerce supplement this week. Don Joseph was mentioned in last Monday's Wall Street Journal in a discussion of CRM solutions for small and medium-sized companies. Please contact us for more information.

Remember, summaries of past issues of this update can be viewed at www.firstbiz.com/e-commerce. Please continue to send us feedback on how well we are meeting your needs. Send comments and suggestions to: mail@northbrookconsulting.com

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Here are the major stories on E-Commerce Management this week. Please feel free to contact us for additional information on any of these clips.

TOPICS FOR THIS WEEK INCLUDE:

######### CREDIT CARD CONS CRIMP CYBERSPACE

######### DIGITAL SIGNATURES GAINING MORE ACCEPTANCE

######### CORPORATE TRAVEL PLANS MOVING TO WEB

######### PLAYING DOT.COM DOUBLES

######### HOME DEPOT BUILDS UP ITS WEB PRESENCE

######### THE HUMAN TOUCH

######### USERS GET ASP OPTION FOR DATA WAREHOUSING

######### SPEECH RECOGNITION NOW INDISPENSABLE CRM TOOL

######### B2B SHAKEOUT

######### VALUING DOT-COMS AFTER THE FALL

######### FLEXIBILITY IS WHAT REALLY COUNTS WHEN IT COMES TO ORGANIZING FOR E-BUSINESS

######### CONSUMERS' PURCHASE-DECISION CRITERIA

######### A LESSON IN E-BIZ SURVIVAL: MEASURE OR ELSE

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>>> Weekly E-Commerce Management Update - April 22, 2000 <<<

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If you know of others who would benefit from receiving Weekly E- Commerce Management Update, please forward (or have them forward) their e-mail addresses to us. Subscriptions are free--and "unsubscribe" requests are honored immediately.
Remember, summaries of past issues of this update can be viewed at www.firstbiz.com/e-commerce. Please continue to send us feedback on how well we are meeting your needs. Send comments and suggestions to: mail@northbrookconsulting.com
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Here are the major stories on E-Commerce Management this week. Please
feel free to contact us for additional information on any of these
clips.

TOPICS FOR THIS WEEK INCLUDE:

######### NO END SEEN FOR B2B TROUBLES

######### LEADING CHANGE: WHY TRANSFORMATION EFFORTS FAIL

######### WIRELESS BROADBAND OFFERS ALTERNATIVE TO CABLE, DSL

######### GRABBING MARKET SHARE IN THIS DOWN MARKET

######### GETTING TO THE SOURCE IN SLOW ADOPTION FOR STRATEGIC
SOURCING

######### HIGH-TECH GLOOMTOWN

######### MEETING THE NEEDS OF TRADITIONAL ADVERTISERS

######### ELECTRONIC PAPER GETS ITS BEARING

######### OFF-LINE

DEALERS PUSH FOR LEGAL PROTECTION

######### YOUR SUCCESS MAY DEPEND ON HOW WELL YOU PICK A VIABLE E- MARKETPLACE

######### LEARNING CUSTOMERS' MOST IMPORTANT DECISION CRITERIA

######### RETAIL EXCHANGES PUSH ON DESPITE B2B TRAVAILS

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>>> Weekly E-Commerce Management Update - April 15, 2000 <<<

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Next Saturday, April 21 the Institute of Management Consultants will be presenting a Half-Day Workshop "SUPERCHARGE YOUR CONSULTING", from 7:30 a.m. - 1 p.m. at Hotel Sofitel, Rosemont featuring Alan Weiss, CMC, author of MILLION DOLLAR CONSULTING with breakout sessions led by members of Chicago IMC. Some spaces are still available and advance credit card reservations ($25 savings) can be made by calling 312/280-1385. Walk-ins will also be welcome, if space is available. Remember, summaries of past issues of this update can be viewed at www.firstbiz.com/e-commerce. Please continue to send us feedback on how well we are meeting your needs. Send comments and suggestions to: mail@northbrookconsulting.com

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Here are the major stories on E-Commerce Management this week. Please feel free to contact us for additional information on any of these clips.

TOPICS FOR THIS WEEK INCLUDE:

######### CONFIDENCE IN B2B SINKS TO MAJOR LOW

######### MEETING CUSTOMER NEEDS WITH A VARIETY OF COMMUNICATION CHANNELS

######### DELIVERING BAD NEWS

######### THE "E" TAKES ITS PLACE AMONG THE ALPHABET OF COMMERCE

######### CRM AND CHANNEL INTEGRATION

######### MAKING THE CASE FOR WIRELESS DELIVERY

######### NEW B2B SWEET SPOT?

######### DO YOU KNOW WHAT THE BENEFITS ARE OF JOINING AN E-
MARKETPLACE NOW?

######### BE OPEN TO CLOSED-LOOP MARKETING

######### USABILITY TESTING BASICS

######### WEB-BASED SUPPLY CHAINS LOSE STEAM AS ECONOMY SLOWS

######### CHEAP THRILLS-16 WAYS TO COST EFFECTIVELY MANAGE THE ULTIMATE CUSTOMER EXPERIENCE PART II

######### A WHOLE NEW B-SCHOOL

######### TICK TICK TICK

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>>> Weekly E-Commerce Management Update-April 8, 2000 <<<

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If you know of others who would benefit from receiving Weekly E-Commerce Management Update, please forward (or have them forward) their e-mail addresses to us. Subscriptions are free--and "unsubscribe" requests are honored immediately.

Remember, summaries of past issues of this update can be viewed at www.firstbiz.com/e-commerce. Please continue to send us feedback on how well we are meeting your needs. Send comments and suggestions to: mail@northbrookconsulting.com
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HERE ARE THE MAJOR STORIES ON E-COMMERCE MANAGEMENT THIS WEEK. PLEASE FEEL FREE TO CONTACT US FOR ADDITIONAL INFORMATION ON ANY OF THESE CLIPS.

TOPICS FOR THIS WEEK INCLUDE:

######### MAKING INTEGRATED DATA AVAILABLE ON THE WEB

######### PERFORMANCE MATTERS

######### NO BUY? THEN BYE-BY

######### WORKING WITH INTERMEDIARIES

######### DESPITE SLOWER GROWTH, GARTNER PREDICTS B-TO-B SALES TO REACH $919 BILLION

######### SCALING UP FOR E-COMMERCE

######### CONFERENCE: COLLABORATIVE COMMERCE STILL NEEDS SOME TIME

######### CHEAP THRILLS-16 WAYS TO COST EFFECTIVELY MANAGE THE ULTIMATE CUSTOMER EXPERIENCE

######### WHEN THE DEAL GOES SOUTH, LITIGATION OFTEN FOLLOWS

######### SMES ARE NOT GIVING UP ON CRM

######### ACCENTURE TALLIES SCORECARD ON E-GOV INITIATIVES

######### CRM INNOVATION PEAKS - BUT CUSTOMERS GAIN

######### HOW TO SAVE MILLIONS IN TOUGH TIMES, ACCORDING TO GARTNER

######### THE "E" IN E-BUSINESS NOW STANDS FOR EXECUTION IN THE FIGHT AGAINST COMPLACENT COMMERCE

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>>> Weekly E-Commerce Management Update April 01, 2001 <<<

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Whether you're looking for no-hassle connections for notebook computers brought into the office, mobility for workstations, or just to avoid the interruptions and expense of installing network cabling, wireless networking may be the answer. Costs have plummeted and installation is easy. Wireless and wired workstations can be on the same network. Contact us for more information. Remember, summaries of past issues of this update can be viewed at www.firstbiz.com/e- commerce. Please continue to send us feedback on how well we are meeting your needs. Send comments and suggestions to: mail@northbrookconsulting.com
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Here are the major stories on E-Commerce Management this week. Please feel free to contact us for additional information on any of these clips.

TOPICS FOR THIS WEEK INCLUDE:

######### FIVE CHALLENGES E-MARKETING FACES

######### VENDORS MOVE TOWARD INTERNET DATA INTEGRATION

######### REMINDERS OF OUR ROOTS

######### FORRESTER STUDY SHOWS BUYERS SPENT $3.4 BILLION ONLINE IN FEBRUARY

######### GUT CHECK TIME

######### VERISIGN CERTIFICATE SNAFU HIGHLIGHTS THREAT OF HUMAN ERRORS

######### WHAT'S AHEAD FOR E-BUSINESS AND CRM?

######### THE PROMISES AND PERILS OF WEB B-TO-B EXCHANGES

######### NINE STEPS FOR BUILDING AN EFFECTIVE CRM DATABASE

######### MARKETPLACES THAT WORK

######### THE TRUTH ABOUT INTERNET FRAUD

######### COUNTRIES TO OVERTAKE U.S. ECOMMERCE DOMINANCE

######### WEBSITES THAT WAITED AND WON

######### NEW HOSTED E-COM SERVICES HELP REASSURE BUYERS, SELLERS

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This site and all of our other websites, ( 6 of them), run on Westhost virtual servers. 90% of our client websites are hosted by Westhost. Yes, it's priced right but it would still be a good deal at 3 times the price. Need help ordering and setting up with Westhost? If you order through us we'll walk you through it. Call before clicking on the banner 312-437-3777. We've been using Westhost since it was a little company and they've never let us down!